Enrolling an Android Device in Microsoft Intune

Microsoft Intune is a mobile device management (MDM) service that helps organizations manage and secure employees' mobile devices. To get started, you’ll need to enroll your Android device into Intune. This guide walks you through the process step by step.

Prerequisites

• Before you begin, make sure that:
• You have a company-provided email address and login credentials.
• Your Android device is running Android 6.0 or later.
• Your device is connected to the internet via Wi-Fi or mobile data.

Step 1: Install the Company Portal App

The Company Portal app is required to complete the enrollment process. Here's how to install it:

1. Open Google Play Store on your Android device.
2. In the search bar, type Company Portal.
3. Tap Install to download and install the app.

Alternatively, you can scan this QR code to navigate to the Company Portal App via Google Play Store:

Step 2: Sign In to the Company Portal

Once the Company Portal app is installed, you need to sign in with your work or school account.

1. Open the Company Portal app.
   
2. You will be prompted to allow notifications on the Company Portal App. Select Allow.
3. Tap Sign in.
   
4. Enter your CESA 6 email address and tap Next.
   


5. You will be redirected to the CESA 6 login page. Enter your CESA 6 email and tap Next.
6. Follow the prompts to verify your identity using MFA.

Step 3: Install the Microsoft Authenticator App

If you already have the authenticator app installed, proceed to Step 4.

1. Open Google Play Store on your Android device.
2. In the search bar, type Microsoft Authenticator.
3. Tap Install to download and install the app.

Alternatively, download the Microsoft Authenticator app by scanning the QR code below.

1. Open Authenticator and select the plus icon on the top menu bar.
2. Tap Work or school account. Select Sign in.
3. Enter your CESA 6 email and password.

Step 4: Begin Device Enrollment

Once signed in, you can begin enrolling your device in Intune.

1. Open the Microsoft Authenticator App.
2. Select your cesa6.org profile.
3. Tap Action Required.
   
4. You will be asked to setup phone sign-in. Tap Continue to proceed.
   
5. Tap Register.
   
6. The application will verify that the account was successfully added. Tap Finish.
   

Step 5: Install Management Profile

To ensure that your device is properly managed, you'll need to install a management profile on your Android device.

The Company Portal will guide you through the steps to install a device management profile.

1. Tap Begin to create a work profile and follow the on-screen instructions.
   
2. This page will detail the permissions and capabilities for CESA 6 that will be installed on your device. Tap Continue.
   
3. Once the profile is installed, tap Done to confirm.

Step 6: Set up a work profile

Now that the management profile is installed, your device will be ready to create a work profile.

1. You will be prompted to set up a work profile. Tap Agree.
   
2. It will cycle through some information about the work profile you are setting up. Tab Next.
   
3. Once the profile is setup, it will begin to activate the work profile. Tap Continue.
   
4. It will prompt you to choose the best category for the device. Select Personal Device.
5. Tap Done.
   
6. This completes the setup. The app will tell you that you are all set. Tap Done.
7. You will be provided with some reminders of how the work profile will work on your device. Tap Got it.
   

Step 7: Verify Enrollment

After enrollment, you can verify the status of your device in the Company Portal app:

1. Open the Company Portal app.
2. Tap on your Device in the app.
3. You should see a message indicating that your device is Compliant and managed by CESA 6.

Company Portal will notify you of any compliance requirements, such as password settings or encryption policies.

Step 8: Access Corporate Resources

With your device enrolled, you can now access corporate resources, such as:

• Email (via Outlook or another supported email app)
• Corporate apps (available for download via the Company Portal or the managed Google Play Store)
• Some company Apps may be pre-installed as a convenience
• Network access and other company services.

Troubleshooting

If you encounter any issues during the enrollment process, try the following:

• Device Compatibility: Make sure your Android device is running Android 6.0 or later.
• Network Connection: Ensure you have a stable internet connection, either through Wi-Fi or mobile data.
• Company Portal App Issues: If the app isn’t working correctly, try uninstalling and reinstalling it.
• Compliance Issues: If the enrollment process identifies compliance issues (e.g., device password requirements), follow the instructions in the Company Portal to resolve them.
• Unable to Login to Email: If you have already signed into your email using another application, you may need to ⁠remove the account from your device so the work profile can login to your email.
• Contact IT Support: If you continue to have issues, email IThelp@cesa6.org or submit a ticket for assistance.