How to use Mosyle's Admin On-Demand

Creation date: 12/20/2024 11:17 AM    Updated: 12/20/2024 11:17 AM   apple mac macos updates
Mosyle's Admin On-Demand is a feature that allows just in time admin access for updates and other features without the need for IT interventions. It will provide temporary admin access that expires after a short period of time, enhancing the security on our MacOS devices while still allowing the flexibility to accomplish end user goals. To use Admin On-Demand:
  1. Click "Self-Service" on your Dock or launch from the "Applications" folder.
  2. Once launched, Click "Admin On-demand"
  3. Click the Request Admin Now button. We currently have the approved period set to 1 minute, which should be sufficient to accomplish most tasks that require entering admin credentials.
  4. Enter your justification here.
  5. Once you have typed your justification, click "Continue."
  6. Read and Accept the terms by clicking Continue.
  7. You will receive a notification confirming that your user has been upgraded. Click "Got it" to acknowledge.
  8. Click this close button.
  9. Check for the notification, click the Date and Time (Clock)
  10. You can see the notification you should expect to see below.
Should this notification not come through after five minutes, please check your internet connection or create a ticket to allow our team to look into this for you. 
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